ShineVR Data Deletion Request
To request the deletion of your data, please follow the instructions below:
Anonymous Users (Code-Based Accounts)
If you signed up as an anonymous user, you were provided with a 16-digit code instead of an email. When you request deletion:
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- Your account and associated data will be permanently deleted.
Email-Based Users
If you signed up with an email and PIN, upon request:
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- Your email and PIN will be deleted from our system.
- Any optional personal details you provided will also be deleted, including:
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- Name
- Mobile phone number
- Gender
- Location (City or Town – not live-tracked)
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Data Retained for All Users
Regardless of account type, the following data is stored and will be removed upon request:
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- Device type
- Usage statistics (dates and durations of active usage)
How to Request Data Deletion
To proceed with your data deletion request, please email us at deleteme@vstream.ie with the subject line “Data Deletion Request” and include:
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- Your 16-digit code (for anonymous users) or email (for email users)
- Confirmation that you would like your account and data deleted
For more information about our data retention policy, please visit https://shine-vr.com